Rezoomo

Support Team

Employer FAQs

How to edit your personal details / profile on Rezoomo

How to Edit Your Personal Profile

When adding a user, you may get a messaged indicating that the user is already connected to an account. This means that the user is either already setup as an…

How to Add a User Already Connected to an Account

Users with access to multiple profiles and subsdiaries

How to Assign Users Access to Multiple Subsidiaries

Supported Browsers for Rezoomo

Getting Started

When you post a job through Rezoomo, it's automatically distributed to a set of core job boards. Some boards are included at no extra cost, others are paid and require…

Job Distribution Channels in Rezoomo

Creating future roles and general applications section on your careers site.

Creating a future role / General Application Portal

This article illustrates how to change the closing date for a job. The same process can be followed for Live and Closed jobs.

How to Change the Closing Date for a Job

How to Use the Job Actions Menu

How to Submit a Requisition Form

This guide walks you through the process of duplicating an existing job posting.

How to Clone an existing job

Job Posting & Advertising

How to Upload Paper CVs to Rezoomo

How to add hand written notes to a candidate profile

Can I Upload Handwritten Notes to a Candidate Profile?

Importing CVs/Candidates from an old ATS or another software

Can I import CV's from another system into Rezoomo?

Managing CVs recieved in to an email inbox.

Can I use Rezoomo to manage CV's I am receiving into an email inbox?

How to Undo an Accidental Candidate Rejection

Who Can See Notes Added to a Candidate Profile?

How to Use Bulk Document Download

Candidate Management

When you need to make changes to an existing interview slot, in most cases you'll do this through Amend Slot. This article covers the different actions you can carry out…

Amend Slot: What You Can Change on an Interview Slot

What is the self scheduler and how does it work?

Candidate Self-Scheduler

Interview Scheduler Use Cases

Easily create multiples of the same slot. Ideal for interview boards occuring at the same time or large groups of candidates being invited assessments that commence at the same time.

Using the Slot Multiplier in the Scheduler

This article shows you how to remove a confirmed candidate from an interview slot

How to Remove a Candidate from an Interview Slot

How to remove a candidate from an interview invitation before they have accepted

How to Cancel a Candidate's Interview Invite

This is how to delete an Interview timeslot that is no longer needed

How to Delete an Interview Timeslot

Interviews & Scheduling

Learn how to efficiently manage your team by adding new users to your Rezoomo account. This guide provides a quick walkthrough of the interface to help you input user credentials…

How To Add New Users In Rezoomo

Rezoomo uses role-based access to control what each user can see and do within the system. Below is an overview of each role and what it can access.

Understanding User Roles & Permissions in Rezoomo

User Management

Why has this happened? Is there anything we can do?

Why Is My Job Advert Performance Low?

What does Conversion Rate on my dashboard refer to? How do I know if this is good or bad?

Reporting & Performance

When to use Digital Forms vs Application Forms

The attached file describes the various question types available on Rezoomo and how you can use them.

Rezoomo Form Builder Question Types

Learn how to build and customize a new digital form. This guide covers the basics, such as adding various question types, setting field requirements, and configuring titles and descriptions for…

How to create a Digital Form

Use radio button or dropdown questions on your application form to automatically qualify or disqualify candidates, making it easy to filter applicants after they apply.

How to add screening questions to your application form to disqualify unsuitable candidates

Learn how to send and manage Digital Forms

How to send and manage Digital Forms

Application Form, Digital Forms & Checklists

Learn how to send Internal eSign documents. Note-Internal eSign documents are not visible to the candidate.

How to send an Internal eSign

The following article shows how to access and use eSign & Digital Form Dashboards to help you with document management

eSign & Digital Form Dashboards

eSign

In this article, we will show you how to setup Two-Factor Authentication (2FA0

How to Enable Two-Factor Authentication (2FA)

Forgot or cant remember your password for your employer account?

How to Reset Your Rezoomo Password

Security & Access

To automatically post your roles to your company Facebook page, you can connect it to your Rezoomo profile by following the steps below

How to Connect Your Company Facebook Account

Connecting your MS Teams account to Rezoomo

How to achieve light website integration of your Rezoomo Corporate Profile into you Careers Page on your own website seamlessly.

Lite Integration of your Rezoomo Corporate Profile with your Career Page/Website

How to achieve website integration of your Rezoomo Corporate Profile into you Careers Page on your own website seamlessly.

Fully Integrate your Rezoomo Corporate Profile with your Career Page/Website

Learn how to manage your privacy compliance by adding a dedicated email address for GDPR requests within your Rezoomo dashboard. This guide helps you streamline communication and ensure all data…

How to Add a GDPR Request Contact Email

Integrations

I you are getting an error it would be good to see what errors are in your browser console

Troubleshooting Errors in Rezoomo

Why Is the Job Description Field Missing When Creating a Job?

Troubleshooting

Understanding Conversion Rate on Your Dashboard

Adding Job slots to your current package/account

How to Add More Job Slots to Your Account

Billing & Account Management

Rezoomo Support Response Times (SLA)

How to Request Training for a New Team Member

How to help candidates with technical queries regarding Rezoomo and where to direct them

How Employers Should Handle Candidate Technical Issues

Rezoomo Support

Support & Training

Contact Us

Privacy Policy

Terms of Use

Blog

Careers

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