Rezoomo

Support Team

Employer FAQs

How to edit your personal details / profile on Rezoomo

How to Edit Your Personal Profile

When adding a user, you may get a messaged indicating that the user is already connected to an account. This means that the user is either already setup as an…

How to Add a User Already Connected to an Account

Users with access to multiple profiles and subsdiaries

How to Assign Users Access to Multiple Subsidiaries

Supported Browsers for Rezoomo

Getting Started

How to Find Your Job Advert Once It Is Live

What happens if the vacancy URL goes offline during a campaign?

Post your Active Jobs on Facebook, Twitter and LinkedIn as a post on your timeline for candidates to apply.

Posting Jobs to Social Media

Find our complete portfolio on job category, industry and region

Job Distribution Channels in Rezoomo

Creating future roles and general applications section on your careers site.

Creating a future role / General Application Portal

How to Change the Closing Date for a Job

How to Use the Actions Menu

How to Submit a Requisition Form

I want to post a job to a job board external to Rezoomo but use Rezoomo for tracking, how do I do this?

Job Posting & Advertising

How to Upload Paper CVs to Rezoomo

How to add hand written notes to a candidate profile

Can I Upload Handwritten Notes to a Candidate Profile?

Importing CVs/Candidates from an old ATS or another software

Can I import CV's from another system into Rezoomo?

Managing CVs recieved in to an email inbox.

Can I use Rezoomo to manage CV's I am receiving into an email inbox?

How to Undo an Accidental Candidate Rejection

Who Can See Notes Added to a Candidate Profile?

How to Use Bulk Document Download

Candidate Management

Interview Scheduler FAQ

What is the self scheduler and how does it work?

Candidate Self-Scheduler

Interview Scheduler Use Cases

Easily create multiples of the same slot. Ideal for interview boards occuring at the same time or large groups of candidates being invited assessments that commence at the same time.

Using the Slot Multiplier in the Scheduler

This article shows you how to remove a confirmed candidate from an interview slot

How to Remove a Candidate from an Interview Slot

How to remove a candidate from an interview invitation before they have accepted

How to Cancel a Candidate's Interview Invite

This is how to delete an Interview timeslot that is no longer needed

How to Delete an Interview Timeslot

Interviews & Scheduling

Why has this happened? Is there anything we can do?

Why Is My Job Advert Performance Low?

What does Conversion Rate on my dashboard refer to? How do I know if this is good or bad?

Reporting & Performance

In this article, we will show you how to setup Two-Factor Authentication (2FA0

How to Enable Two-Factor Authentication (2FA)

Forgot or cant remember your password for your employer account?

How to Reset Your Rezoomo Password

Security & Access

To automatically post your roles to your company Facebook page, you can connect it to your Rezoomo profile by following the steps below

How to Connect Your Company Facebook Account

Connecting your MS Teams account to Rezoomo

How to achieve light website integration of your Rezoomo Corporate Profile into you Careers Page on your own website seamlessly.

Lite Integration of your Rezoomo Corporate Profile with your Career Page/Website

How to achieve website integration of your Rezoomo Corporate Profile into you Careers Page on your own website seamlessly.

Fully Integrate your Rezoomo Corporate Profile with your Career Page/Website

Integrations

I you are getting an error it would be good to see what errors are in your browser console

Troubleshooting Errors in Rezoomo

Why Is the Job Description Field Missing When Creating a Job?

Troubleshooting

Understanding Conversion Rate on Your Dashboard

Adding Job slots to your current package/account

How to Add More Job Slots to Your Account

Billing & Account Management

Rezoomo Support Response Times (SLA)

How to Request Training for a New Team Member

How to help candidates with technical queries regarding Rezoomo and where to direct them

How Employers Should Handle Candidate Technical Issues

Rezoomo Support

Support & Training

Contact Us

Privacy Policy

Terms of Use

Blog

Careers

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.