How to Process a Subject Access Request in Rezoomo

1. When a candidate submits a Subject Access Request (SAR), an email will be issued to the nominated users in your account, as shown below. To review the request in the GDPR dashboard, click Review Request.

2. The dashboard displays a list of outstanding GDPR requests, requests that have already been actioned, and the time remaining on any outstanding requests.

3. Open the CRM and search for the candidate who submitted the request, then click into their profile. It is the employer's responsibility to determine how to proceed and what data should be provided to the candidate in response to the request.

4. Once you've completed the request, click "Mark Complete" in the dashboard.

5. Click 'Yes' to confirm. This marks the request as fulfilled, so only confirm once you've actually completed the candidate's request.

6. Once you've marked the request as complete, your name will be recorded as the user who completed it.