Open GDPR Request
1. When a candidate submits a GDPR Data Deletion Request, an email will be issued to the nominated users in your account, as shown below. To review the request in the GDPR dashboard, click Review Request.
Review GDPR Requests
2. The dashboard displays a list of outstanding GDPR requests, requests that have already been actioned, and the time remaining on any outstanding requests.
3. Open the CRM and search for the candidate who submitted the request. Then click into their profile.
4. Once you've confirmed you have the correct candidate and are ready to delete their data, click the Delete button as shown below.
5. Click 'Yes' to confirm. This will permanently delete the candidate(s) from your database, and you will no longer have access to their details, information, or applications.
Alternatively, you can choose not to delete the candidate, but you'll need to communicate this decision to them directly.
Complete GDPR Request
6. Once you've completed the request, click "Mark Complete" in the dashboard.
7. Click 'Yes' to confirm. This marks the request as fulfilled, so only confirm once you've actually completed the candidate's request.
8. Once you've marked the request as complete, your name will be recorded as the user who completed it.
