Number 1
A candidate can no longer make a confirmed interview, but they would like to select from the remaining times.
Remove the candidate from the existing slot by clicking "Amend Slot".
Select None/Empty from the dropdown.
Switch resend invite to candidates, to "On". Then click save. This will reissue the remaining interview slots to the candidate.
Number 2
I've scheduled all the video interview slots. However, for one candidate who has already received an invitation, I'd like to change their interview to an in-person format instead.
Open the interview schedule and click "Add New Slot"
Select In Person Interview, input the address and select the relevant candidate. Then simply click Save.
Number 3
I have progressed a number of candidates to interview stage and invited them to select an interview time. However, I now want to progress more candidates to the interview schedule.
Select the relevant stage that the additional candidates are in.
Select the relevant candidates and click Bulk actions (if more than one candidate). Then click Progress
On the next screen, click the calendar icon to view any remaining available slots in the current schedule. You can add additional slots here if you'd like to offer more options or if there are no slots left. Click Progress when you are ready to proceed.
Number 4
I want to tidy up my interview schedule and there are remaining empty slots that I no longer want to be available.
Open the interview schedule.
Select the menu and Delete Slot next to each slot that you want to delete
NB-If you have pending candidates and want to delete all remaining empty slots, you will need to remove the candidate from the interview process. To do this select the stage before the Interview stage. To the far right of the Candidate's name, hover over "Progressed" and this will change to "Move Back". Click move back and it will remove the candidate from the Interview stage and the Pending schedule
Number 5
A candidate has accepted an interview time, but I now want to move them to a different time slot.
You'll need to first click on Amend Slot and remove the candidate from the existing slot.
Click save, then you can return to the interview schedule and allocate the canidate to a different slot, by clicking amend slot next to the chosen slot and select the candidate. Then click save.
Number 6
Can I convert a video slot to an In-Person slot?
It's not possible to convert an existing slot to a different interview type. If you want to change the slot type, you'll need to create a new slot by clicking "Add New Slot" from the interview schedule.
You can delete the original slot if you wish, by clicking the menu and Click Delete Slot.